In this Outside Perspective, we dive into what it means to connect as humans. Learn what it means to have the mindset of a connector and even how introverts can be good connectors. If you're a leader you will definitely want to tune in to learn two ways you can improve connecting.
In this Inside Solution, we discuss how empathy can help sales organizations accelerate revenue growth, increase competitive differentiation, and ignite emotional engagement. Tune in to learn how sales teams who truly want to make a difference, outsell transactional sellers from best-selling author and speaker Lisa McLeod.
In this Outside Perspective, we discuss how empathy can give businesses a competitive edge by helping create the desired, long-term culture shift and positive change companies want. Learn what an empathetic work culture looks like and how to have radically honest conversations. If you are interested in a "people first, then profit" approach you won't want to miss this one!
In this Inside Solution, we discuss how trust affects selling with Charles H. Green, who literally wrote the book on Trust-Based Selling. Tune in to hear how to build long-term relationships through collaboration with your customer. You won’t want to miss this one!
Former hostage negotiator Kirk Kinnell shares his training models for conflict resolution, decision margin, and de-escalation of force. Learn the secret to fast-tracking trust from one of the most sought-after company trainers in the world. A must-watch to improve listening and influencing skills and achieving better outcomes in business negotiations.
In this Inside Solution, we will discuss how coaching can improve your customer experience and create the desired, long-term culture shift and positive change companies want.
Pulling insight from our last episode with acclaimed coach, Kjell Enhager, we discuss why managers, not the sales training, develop sales champions. If you are wondering how to mitigate risk and plan for the long term in your company, you won’t want to miss this one!
Kjell Enhager is a coach in business, culture, and sports. He has lectured in front of hundreds of thousands of people and has coached some of the biggest superstars and companies in Sweden and abroad. Join us for this episode as we will discuss how important coaching is to success.
In this Inside Solution, three-time entrepreneur and former clinical psychologist Howard Brown provides insight on how cognitive biases affect sales professionals and customers.
Carey Morewedge, professor of marketing at Boston University, explains the concept of cognitive biases and the latest research on how to "unbias."
With data from more than two million sales professionals and decades of sales development experience, Dave Kurlan shares what salespeople and their managers fear the most and gives practical advice on reframing limiting beliefs to prevent fear from hampering sales success.